Question 1

What are your products made from?

Accepted Answer

We use carbon fibre-reinforced nylon filament for all our products, chosen for its strength, durability, and resistance to wear in harsh field conditions.
To maintain consistent quality, we source from several trusted suppliers — though this may result in slight visual differences (like colour shade or surface finish) between batches. Rest assured, the performance remains top-tier no matter the variation.

Question 2

Do you ship internationally?

Accepted Answer

Yes! We proudly offer international shipping so radiographers around the world can access our gear. Shipping costs and delivery times are calculated at checkout based on your location.

Question 3

How long does it take to process an order?

Accepted Answer

We have a 1–3 day handling time for all orders. Once your order is processed, you'll receive tracking details and shipping updates via email.

Question 4

Do you offer discounts or promos?

Accepted Answer

Yes! Join our newsletter to receive subscriber-only discounts, early access to new product launches, and behind-the-scenes previews of gear in development.

Question 5

Do you offer wholesale pricing or bulk orders?

Accepted Answer

Yes—we offer wholesale pricing and bulk order options for distributors, inspection companies, and teams looking to equip multiple technicians. To discuss pricing, lead times, and customization options, please contact us (https://manage.wix.com/dashboard/83add829-5486-4b4c-9084-eca7a89ca1b8/wix-faq/create/6c6a9707-a64e-46ec-ab90-92f48bf3359a#)directly or fill out our Wholesale Inquiry Form on the site.

Frequently Asked Questions